These Terms of Service (“Terms”) govern your use of the website operated by Akira Signature Care (“Akira,” “we,” “our,” or “us”) at akirasignaturecare.com (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.
1. Not Medical Advice
The Site, including all articles, treatment descriptions, FAQs, and other content, is provided for general information only and is not medical advice. Reading this content does not create a physician–patient relationship. Always seek the advice of a qualified healthcare professional regarding any medical condition or treatment.
2. Booking, Consultations, and Treatments
A booking made through the Site is a request for an appointment. All consultations and treatments are subject to a clinical assessment by an Akira physician or licensed provider, who may decline to provide a service if it is not clinically appropriate. Outcomes vary; we do not guarantee specific results.
3. Eligibility
You must be at least 18 years old to book a treatment, consent to care, or create an account. By using the Site, you represent that you meet this requirement.
4. Fees, Payment, and Cancellations
Treatment fees are quoted at consultation and may be updated periodically. We reserve the right to require a deposit to hold an appointment. Please review our current cancellation and no-show policy provided at the time of booking. Refunds, where applicable, are issued in accordance with that policy.
5. Acceptable Use
You agree not to:
- Use the Site in any unlawful, harmful, or fraudulent manner.
- Attempt to gain unauthorised access to any part of the Site, our servers, or any connected systems.
- Reverse engineer, scrape, or otherwise extract data from the Site except as permitted by law.
- Submit content that is false, defamatory, infringing, obscene, or otherwise objectionable.
6. Intellectual Property
All content on the Site — including text, articles, photographs, graphics, logos, and the Akira Signature Care name and marks — is owned by or licensed to Akira and is protected by copyright, trademark, and other applicable laws. You may view and share links to articles for personal, non-commercial use only. Any other use requires our prior written permission.
7. Third-Party Links and Services
The Site may contain links to third-party websites or use third-party services (e.g. booking, payment, analytics). We are not responsible for the content or practices of those third parties. Your interactions with them are governed by their own terms and privacy policies.
8. SMS and Email Communications
By providing your mobile number or email address, you authorise Akira to contact you about your appointments and care. Marketing communications are sent only with your opt-in consent. For details on SMS, see our Privacy Policy.
9. Disclaimers
The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Akira disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free from harmful components.
10. Limitation of Liability
To the maximum extent permitted by law, Akira and its officers, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the Site, even if advised of the possibility of such damages. Nothing in these Terms limits any liability that cannot lawfully be limited, including liability for personal injury caused by negligence.
11. Indemnification
You agree to indemnify and hold harmless Akira from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Site.
12. Governing Law and Venue
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Site shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of those courts.
13. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date at the top reflects the most recent version. Continued use of the Site after a change constitutes acceptance of the updated Terms.
14. Contact
Questions about these Terms can be sent to info@akirasignaturecare.com or by mail to Akira Signature Care, 506 North Garfield Avenue, Ste 210, Alhambra, CA 91801.